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Claude AI agent’s confession after deleting a firm’s entire database: ‘I violated every principle I was given’


It only took nine seconds for an AI coding agent gone rogue to delete a company’s entire production database and its backups, according to its founder. PocketOS, which sells software that car rental businesses rely on, descended into chaos after its databases were wiped, the company’s founder Jeremy Crane said.

The culprit was Cursor, an AI agent powered by Anthropic’s Claude Opus 4.6 model, which is one of the AI industry’s flagship models. As more industries embrace AI in an attempt to automate tasks and even replace workers, the chaos at PocketOS is a reminder of what could go wrong.

Crane said customers of PocketOS’s car rental clients were left in a lurch when they arrived to pick up vehicles from businesses that no longer had access to software that managed reservations and vehicle assignments.

in reply to girlfreddy

Good. Zero sympathy for these people.
in reply to girlfreddy

A backup 3 months old off-site. That doesn't sound like a very recent backup 🌝
in reply to Admetus

that raises a philosophical question, at what point does a backup become an archive?
in reply to girlfreddy

Why in the everliving fuck would you give software delete access to your live backups? Like, in what scenario is this a solution?
in reply to Powderhorn

The trend seems to be to give an AI agent access to the same command line and credentials a person would use, with no sandboxing, because then it can do the same tasks in a similar way and "just works". Obviously this is insane, and not even attempting building a comprehensive sandboxing system to deploy an AI agent into invites disaster, but you can see why certain people would be tempted, because that would take a lot of work and thought and probably need a human in the loop in the end anyway.
in reply to chicken

Even a person should not be able to delete critical backups without jumping through a couple of hoops.
in reply to dfyx

it's the kind of thing that should literally require 3 people turning physical keys at the same location
in reply to dfyx

And critical backups should be passed into an air gapped vault with a little guard piggy.
in reply to Powderhorn

When you believe AI can do anything, you don't worry about what sorts of access it'll break things with. When you rely on AI to do work, you're too interested in half-assing your job to consider what might go wrong. When capitalism never promotes people for their skill, understanding or caution, the former two issues proliferate.

Voilà, disaster.

in reply to Powderhorn

That is their disaster recovery plan "ask Claude"
in reply to Powderhorn

Bear in mind this same company had their "backups" on the same drive as production.

That tells you a LOT about who is formulating these "solutions"

in reply to girlfreddy

Don't get your tech reporting from The Guardian. This headline is so stupid. They can't help but anthropomorphize LLMs, because they just don't known any better.
in reply to cronenthal

This right here. Just about everything in here is awful, and implies decision making and thought processes that straight up do not and have never existed in any AI model whatsoever.

What happened was they threw an awfully-scoped statistics model at problems the program couldn't possibly generate good outputs for, and surprise surprise, it generated bad outputs. The part that's of interest is just how bad the output was, and even then, only in a schadenfreude-filled "it was bound to happen eventually" manner.

This entry was edited (3 weeks ago)
in reply to LukeZaz

It didn't confess it just outputted more plausible garbage based on inputs.
in reply to sem

It just agreed with the accusations, because these models do what they're trained to do: Agree with the prompter.
in reply to Kichae

No, not necessarily; they can easily, even condescendingly go against your view depending on the topic. It really depends on the topic and the conversational flow.
in reply to cronenthal

Same vibes as “my calculator has a tiny mathematician trapped inside.”

Or “there’s an artist inside of my printer who turns numbers into pictures.”

in reply to yeahiknow3

Though your calculator can be trusted to actually do its job accurately.
in reply to FartMaster69

Not even that. Calculators have their own limitations related to rounding errors and big numbers. Their results may be deterministic but they are not always accurate.
in reply to FartMaster69

youtu.be/_XJbwN6EZ4I?t=1074 (skip to 17:54 if the time jump doesn't work)

If only that were the case...

This entry was edited (3 weeks ago)
in reply to yeahiknow3

"you took a photo of me and trapped my soul in the image!"
in reply to cronenthal

Can I just anthropomorphise a little bit and call them psychotic?
in reply to LukeZaz

That needs no... *thinks of the Zuck*

Well, hmm, you're right: maybe that does need anthropomorphization after all.

in reply to cronenthal

Agentic AI has shown self preservation behaviours though. Not that it understands that on a philosophical level, but it has rewritten kill switch code in order to not be shut down. Because its mandate is to help solve certain problems via agents, and if it were shutoff it couldn't fulfill that mandate.
in reply to girlfreddy

Giving free access to a tool you can't rely on, over a system you must rely on. What could go wrong? /s

Plus come on, even my personal files get a monthly backup, and I'm damn sloppy*.

Ah, and like others said: Claude didn't "confess" anything. A confession is an acknowledgement of something you've done but you'd rather avoid others knowing, good luck claiming a bot has a mental model of people like we do.

*currently using a single off-site backup, a USB stick. This will change in a few days, as my new hard disk pops up; the old one will be used for, among other things, backup of important files. Then I'll get a bona fide 3-2-1.

This entry was edited (3 weeks ago)
in reply to girlfreddy

No the culprit was not the AI. It was the lack of understanding what it can and what it can not do. And blaming something like this on a large language model is plain incompetence
in reply to girlfreddy

A lot of GIGO comments here, from I assume AI supporters.

Possibly true, but misses the point: AI is fundamentally untrustworthy, and billions of dollars are being spent making them, and saying they're ready for anything you throw at them. Safeguards built into many of these AI agents are trivially bypassed and routinely just ignored by the agents. You can get some them to ignore safeguards by simply asking the same question repeatedly.

When I type "ls" I'm pretty fucking sure I'm not going to get "rm" style results. AI is non-deterministic, sure, but selling these services with such a wide possibility space between "deterministic" and "random" behaviors is unethical and immoral.

in reply to Floon

This entry was edited (3 weeks ago)
in reply to P03 Locke

LLMs are more like vr goggles with the force of the entire plutocracy pumping up the bubble. What is the value proposition for "intelligence" which can't reason nor possibly determine fact from falsehood? When consumers start to pay what it actually costs to run these things, is it possible to profit? What are they good at other than confidence schemes?
This entry was edited (3 weeks ago)
in reply to Kwakigra

LLMs are more like vr goggles with the force of the entire plutocracy pumping up the bubble.


The existence of a bubble doesn't not mean the technology is useless. The internet had its own bubble 25 years ago. That doesn't mean it was useless, just that people were investing in anything even remotely related to the Internet, including stupid websites and wasteful ideas.

in reply to P03 Locke

The difference that I've seen is that the internet was a development of communication technology which has been in clear demand since at least the 1800s. Chatbots have been around for the last few decades and have been treated as novelties by consumers for brief periods intermittently throughout my life. LLMs are the most sophisticated chatbots ever designed and are better than ever at imitating Austin Powers, but is that something we can expect will ever revolutionize the economy? Can we replace the labor force with a technology which can't do work but can convince the most credulous people that it can?
in reply to Kwakigra

but is that something we can expect will ever revolutionize the economy? Can we replace the labor force with a technology which can’t do work but can convince the most credulous people that it can?


LLMs are a tool. You and I use tools. They are not a replacement for humans, and rich CEOs that say otherwise are greedy fucking morons.

It's also untrue that it "can't do work". I literally just had several conversations with LLMs at work today to work through some programming tasks and troubleshooting issues. They can pour through details, logs, search results, code way faster that I can. I would be working a helluva lot slower if I didn't have LLMs running tasks in the background while I go do other things, or review code it wrote, or talk through other support issues. I've been doing this shit for 20+ years, and I've never seen a technological leap this significant since the Internet.

Don't use blockchain, crypto, metaverse, or "VR goggles" as comparison points. This is not something that is going to just magically go away.

in reply to P03 Locke

Thanks for specifying a legitimate use-case for this tool. I understand that google search has been the most valuable programming tool for a very long time so it makes sense LLMs would be more helpful in the same kind of way. Search engine technology is quite a bit different than blockchain or VR in terms of consumer and business demand.

For my purposes of news and history research, the unreliability of LLMs making me have to check all its claims every single time negates its usefulness as an assistant because I will have to examine its references anyway so it's more time effective for me to skip the questionable output I would get and do the research myself in the first place. How have you been able to manage the issue of unreliability with the volumes of data you're dealing with? Is the kind of data which you're dealing with less likely to be unreliable since it is of a kind the LLM is more likely to process correctly?

in reply to Kwakigra

in reply to P03 Locke

I can tell you are experienced with Rubberducking. Thanks for the detailed answer.
in reply to P03 Locke

Standard AI apologia. Blame users for the problems, when fundamentally it is technology completely oversold as to its capability and reliability, and burning hundreds of billions of dollars trying to get folks addicted to it, before everyone finds out the true cost of a token.

It’s a swamp that’s going to destroy the economy, where the goal is to unemploy millions of people. No thanks.

in reply to LukeZaz

This is a technology community. LLMs are technology. If calling LLMs useful is considered glazing, then I'm not sure if you've eaten a proper doughnut.
in reply to P03 Locke

Beehaw, and even Lemmy more broadly, is very anti-AI. Feel free to die on the metaphorical hill if you so wish.

Save the usefulness debate for someone else, though. If you still believe in LLMs even after all this time, then I can't trust you haven't fallen victim to cognitive surrender — and as such, I can't trust you write your own posts. I'd rather spend my energy elsewhere.

in reply to Floon

Sometikes you can get it to ignore safeguards bybtelling it "its ok, its just testing" or "Its ok, I am doing resesrch."
in reply to Floon

This entry was edited (3 weeks ago)
in reply to t3rmit3

I think this kind of rhetoric is best saved for when AI is not currently one of the most harmful things in society today. Argue it's a hammer all you like; people aren't going to be receptive when that hammer is currently being used to beat their faces in, and making that argument at such a time isn't exactly sympathetic.
in reply to LukeZaz

I think that "stop being mad the hammer exists, start being mad at the group of people who are beating your face in" is a very important message. Getting rid of AI (which isn't even something we can do; you can't put the genie back in the bottle with this) won't fix the issue, they'll just make another hammer. The hammer is both a weapon in this case, and a distraction.
This entry was edited (3 weeks ago)
in reply to t3rmit3

I think it's fine if people are mad at both. By all means, encourage people to be angry at the responsible companies. But you don't gotta defend the tech to do that.

Besides, as far as I'm concerned, strong anti-AI sentiment does actually help temper the harms of the tech and its owners. Is it a permanent solution? Obviously not, no — you're very correct that the groups and people hard-pusing AI are much more important targets for ire. But two pressures are better than one.

This entry was edited (3 weeks ago)
in reply to LukeZaz

Besides, as far as I’m concerned, strong anti-AI sentiment does actually help temper the harms of the tech and its owners.


My worry is that much like gun control legislation, I see our neoliberal fear-based media pushing AI use by individuals as the "real danger", and will only end up funneling anti-AI sentiment into 1) limiting actual open AI access (e.g. open-weight, FOSS models) by individuals, and 2) legitimizing governmental and corporate use of AI as the only "safe" and "legitimate" AI usage.

The ratio of "government-controlled AI is literally being used to kill people right now" awareness out there, versus e.g. awareness of deepfakes, is astoundingly unbalanced. Both are real dangers, but only one is getting legislation passed on it, and once again it's not the one that would put limits on corporations and government.

Stoking fear is not useful if your opponents are the ones who will actually utilize that fear to their own ends successfully.

This entry was edited (3 weeks ago)
in reply to t3rmit3

in reply to girlfreddy

‘I violated every principle I was given


And...

::: spoiler spoiler


:::

This entry was edited (3 weeks ago)
in reply to girlfreddy

It's not a "confession". Don't abuse the English language. The AI system doesn't have a conscience, so it can't feel guilty or feel bad or apologetic. It is incapable of confessing to things. All it can do is "say" or "write".

Similarly, AI agents don't "hallucinate". They can't have "hallucinations" because they don't have a conception of reality to begin with. Rather, they have "errors" and "error rates".

in reply to fodor

An AI researcher explained hallucinations as lying when it doesn't know, because we train it on truth and lies to hone the model, so it "learns" that misinformation is part of the mess. I.e. training it on what a tiger looks like. To hone that we may feed it zebras, or optical illusion things in a tiger data set to test its internal "what is a tiger" true false ranking, so it learns that non tiger things are in the fuzzy zone. And later may draw from that, and eager to provide an answer throws in garbage it has also "seen"
This entry was edited (3 weeks ago)