Wow some terrible reporting about Google's latest horrible ideas about how to distort information access in the name of "convenience" (or something):
techcrunch.com/2026/05/19/goog…
A short thread
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Google Search as you know it is over | TechCrunch
Google is transforming Search from a list of links into an AI-powered experience filled with conversational answers, autonomous agents, and interactive interfaces — a shift that could further reduce traffic to publishers across the web.Sarah Perez (TechCrunch)
reshared this

Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •5 years ago (2021) Google researchers Metzler et al put out a preprint talking about how LLMs would change information access ("Rethinking Search"). It was full of TERRIBLE ideas, and Chirag Shah and I wrote a reply ("Situating Search"):
dl.acm.org/doi/10.1145/3498366…
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •We followed a couple of years later with further arguments about, inter alia, protecting the information ecosystem:
dl.acm.org/doi/10.1145/3649468
While Nora Lindemann was writing about similar ideas:
link.springer.com/article/10.1…
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Chatbots, search engines, and the sealing of knowledges - AI & SOCIETY
SpringerLinkProf. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •But all the academic papers in the world showing why something is a bad idea won't stop companies from doing it, if it's profitable and/or fits into their quasi-religious beliefs that "AI" is the future, alas.
So let's look at what Google is up to now, or at least says they are, via TechCrunch as stenographer:
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •Not satisfied to cut people off from the important sense-making of looking at information in its context and finding and navigating different perspectives (what "AI overviews" do), Google also wants to tell you what to search for:
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •How infantilizing --- you thought you were looking to find something that someone else wrote on the web. But woah! Now you've been "dropped into" an "interactive experience". Yeah, Google can just fuck right off with that.
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FediThing reshared this.
Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •Look, I hate pointy-clicky interfaces as much as the next Gen-Xer (let me use the keyboard, dammit) but it is so weird to reduce the important, and importantly effortful, work of navigating the information ecosystem to the apparent drudgery of clicking on links that are (*shudder*) blue!!!
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •Here is where it really starts to show that this journalist is just lightly paraphrasing a press release. "Links will become an afterthought," will they? What is your evidence for that confident statement about the future?
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •Spot the magical thinking here. No, the "AI" isn't making sense of anything. It's making papier-mache of the input, and preventing the use from doing the sense-making.
Also, is that the Pokemon sense of "evolution"?
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •To expand just a little bit: the point of a Google Alert was to gain access to things that people were saying about a topic that you were tracking, which you otherwise might not turn up. And every (blue, even!) link that you clicked on brought you to a web page you could examine to get a sense of who was writing, in what context, and why.
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Prof. Emily M. Bender(she/her)
in reply to Prof. Emily M. Bender(she/her) • • •More stenography here. Google starting shoving the "AI Overviews" into query results as an opt-out situation. That is, you have to take action to have them not pop up. I don't doubt they are *shown to* 2.5 billion monthly users, but that doesn't mean they are used by as many or desired by them.
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Hamish Buchanan
in reply to Prof. Emily M. Bender(she/her) • • •LC Wanderlust
in reply to Hamish Buchanan • • •