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I'm fed up of standard answers such as "received, we'll pass it on" when I report accessibility issues to @Tutanota - I switched to paid subscription after they quickly enough resolved a captcha issue, but now it is at least since summer that I do not even manage to read e-mails from my web browser.
And on TUTA web page they publicly declare they respect anti-discrimination values.

I am blind, I am an accessibility advocate, no one has the right to silence me any how.

I am not saying this is something intentional or malicious, I am looking at the result. The real life result of what maybe is an unwanted effect of even a single component update.
As inaccessibility is fought through money, if within 3 months I'm not getting an effective concrete response, I'd ask for all my 36€ back till the last cent.
No time to do this yet, I want to trust them once more.

Created an issue on their github repo.

github.com/tutao/tutanota/issu…

#accessibility #a11y #blind

This entry was edited (1 week ago)
in reply to Elena Brescacin

Hi Elena. We're sorry this has been your experience. At Tuta we do respect anti-discrimination values, and we try to welcome everyone to use our services. Our teams are trying to improve all aspects - including accessibility issues, so we can assure you this is something we are aware of. Sometimes things do take a bit longer as we're still a growing team. We hope you can understand.
in reply to Tuta

If you seriously respect anti-discrimination values, why did you introduce such an accessibility regression without warning? Why isn't there a dedicated accessibility team where to talk and join for continuous human testing? Please, don't try to cuddle me with words, when facts say the opposite.