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Probably best to avoid #Hetzner.

#selfhosting #fediadmin #mastoadmin
mastodon.social/@kiwix/1136220…


So last week (on Sunday 1 December at 00:00), our server host canceled its service without warning.

TL;DR: we do not recommend using @Hetzner_Online 's service

Everyone else: a short 🧵


in reply to steve mookie kong

When I went to sign up for #Hetzner, it was because a lot of people said it was best.

So, I signed up, created an account and order and they immediately suspended my account.

When I inquired, they wouldn't say why my account was rejected. I whined on here and people said I needed to file a support post and beg. I had already inquired with them. Was waiting on a response.

After they responded they couldn't tell me why, I asked them how long they were going to keep my personal data and billing info, which was never used because they immediately suspended me after I submitted my order.

Smugly, they replied two sentences, "Your account is deactivated. Your data will be deleted from our system after the
legal retention period has expired."

May someone at hetzner trip over the power cord that keeps the entire operation humming along, is my opinion. @kiwix

This entry was edited (1 week ago)

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