I used to like #Trainline, but it seems they have become enshittified:
- you can't book a full journey in one go if it includes Eurostar - have to book the parts separately, so what's the point?
- they add a booking fee to each booking (so, booking several parts, see above, comes with a fee each time)
- no useful way to contact them: it's either whatsapp, "X" or a paid phone number
- they add a huge fee if you exchange a ticket: £20 per trip, even if the new ticket is cheaper than the old one! Edit: if it's a return trip that goes up to £40!
- website is overly complicated.
So, I will stop using them and will go back to using local train operators. 🤷
#Train #Travel
This entry was edited (5 days ago)
El Duvelle
in reply to El Duvelle • • •阝日木卩由巾凡
in reply to El Duvelle • • •El Duvelle
in reply to 阝日木卩由巾凡 • • •Mike
in reply to El Duvelle • • •All the train operators apps are better than Trainline for UK journeys and you can use any operator.
I gather that Scotrail use the same backend as Trainline so will offer the same split tickets (if that's your thing) with no commission.
I flip between the LNER & Cross Country apps - LNER often do upto 10% cashback with Amex & Monzo. The Cross Country app is nice and clean.
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Dragon-sided D
in reply to El Duvelle • • •Only by refusing to touch enhittified shit en masse, will we as users and consumers be able to enjoy a shit-free digital life going forward
Enshittification needs to incur a heavy and rapid eyeball tax. Website owners need to know this and anticipate it.
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