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RE: mastodon.social/@Thayer/116736…

Oh dear. Further to my #AI problem with the #NHS using AI that stopped my meds (story quoted below), now we're all going to be subjected to it as first line.

"NHS app to use AI to determine which service best for patients"

bbc.co.uk/news/articles/c0my2k…


NHS app to use AI to determine which service best for patients

The update will be available to all users in England by April 2028, the health service says.
Emily Atkinson (BBC News)

Thayer 🔜EMFCAMP ☎️6090

2026-06-12 07:49:19

mastodon - Link to source

RE: mastodon.social/@Thayer/116002…

To follow up on the situation where non consensual NHS AI got my medical notes wrong: it is possible to have AI removed from your NHS note taking that's on by default. You have to request it in writing from your GP. I have now managed after a request in Feb, and have it confirmed in writing. Recommend you do to!!!



Thayer (@Thayer@mastodon.social)

Attached: 1 image Just discovered part of my HRT has been discontinued due to an AI note taking error. Gynae did not say discontinue, and I have letters to prove it.
Thayer (Mastodon)

#ai #nhs
in reply to Thayer 🔜EMFCAMP ☎️6090

Tiggy
mastodon - Link to source
Tiggy
• •

I couldn't get through the new AI phone system to book an appointment or talk to a human.
I speak standard English but it didn't understand me.
Several attempts to get my date of birth then it couldn't get my name (one of the commonest in England).
Finally it asked me to spell it starting with "a is for apple".
I guess the USA company never heard of the standard international way to spell out words.

I gave up. I also put in a complaint but no response.
#AISlop

#AIslop
in reply to Thayer 🔜EMFCAMP ☎️6090

Shaun Walker
mastodon - Link to source
Shaun Walker
• •
Im guessing the incredibly verbose answers, that UK patients have been trained to provide already due to scarcity of appointments and fear of not getting the message through enough, is going to cause an interesting line item cost for tokens, especially after the bubble pop, for what could’ve still been a multi choice triage wizard.
in reply to Thayer 🔜EMFCAMP ☎️6090

Alex Hudson
mastodon - Link to source
Alex Hudson
• •
there is one difference here: transcription tech is not regulated directly, but triage is. This will need to be a medical device, and if it doesn’t work it can be yellow carded. I think MHRA generally do a decent job.
in reply to Alex Hudson

Thayer 🔜EMFCAMP ☎️6090
mastodon - Link to source
Thayer 🔜EMFCAMP ☎️6090
• •
@alexhudson in general I think it could be amazing. But in practice, and in specifics, it just isn't for a fair amount of outliers where it's potentially life and death. I realise it's the same for humans looking at details and humans, but the added fact that techbros will make more trillions off our medical data and possible herd us up for a mass slaughter one day based on some genetic trait scares the living shit out of me.
@Alex Hudson
in reply to Thayer 🔜EMFCAMP ☎️6090

Alex Hudson
mastodon - Link to source
Alex Hudson
• •
completely agree, the safety shouldn’t change as the tech does. Triage is also an area which is difficult to get right - most docs I know still don’t like NHS 111 eg. I don’t envy the team rolling this out.
This entry was edited (2 weeks ago)
in reply to Thayer 🔜EMFCAMP ☎️6090

Simon newslttrs.com
mastodon - Link to source
Simon newslttrs.com
• •
very light on details both in the BBC story and the NHS England press release they cribbed from. No idea if this is a flowchart type system like they use on NHS 111 or an LLM monstrosity that will advise patients to glue their own arm back on.
in reply to Simon newslttrs.com

Thayer 🔜EMFCAMP ☎️6090
mastodon - Link to source
Thayer 🔜EMFCAMP ☎️6090
• •
@spzb "that sounds like a great idea! You're right! No actually I was wrong about that, please do take twice as much" etc
@Simon newslttrs.com
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