#UXDesign is in disarray. The idea of design-for-use has been replaced with design-for-sales, and its incentives (make more features so that you have more shit to sell) don't align with user-centered work and #UserResearch.

In this issue, I investigate the ground-level view of how this happened and how to stop it.

productpicnic.beehiiv.com/p/wh…

Why design goes wrong and how to set it right, part 1

At the root of design's crisis is an incentives crisis throughout tech. But we have tools that let us cut through the magical thinking of feature factories - if we're willing to use them.

^{The Product Picnic}