When you say "we don't need user research, I already know what users want" this is what you look like

#ux #UXDesign #userresearch

There's a thought leader (derogatory) who is the main character of linkedin today for claiming, and I quote, "Most designers won't make it past 35."

This guy's whole thesis is premised on one "insight": that orgs have more junior employees and fewer senior employees

#ux #UXDesign

Process creates friction, so we got rid of process. But that friction was necessary for holding workslop at bay.

Because without slowing down, we can't ask "is this good? is this right?" We can only ask "when will it be done?" And that's a world where #LLM outputs will always beat people.

Fortunately, an "optimized" process moves slowly, because producing consensus is also a process. And that's #UXDesign 's opportunity to step in and reassert itself as a strategic role

productpicnic.beehiiv.com/p/th…

The myth of "no design process"

Process can add friction, but trying to get rid of friction by getting rid of process dooms design to irrelevance.

^{Pavel Samsonov (The Product Picnic)}

When a user doesn't understand your product, they can't use it. But when the team doesn't understand their own product, then NO ONE can.

We neglected the conceptual layer of software development, and products have devolved from a coherent experience into Proper Noun soup. To unwind this self-inflicted problem, we must stop "optimizing" for just one part of the job.

Here's how.

(this is a much deeper problem than "just UX vs UI")

productpicnic.beehiiv.com/p/wh…

#ProductManagement #tech #UXDesign

When teams don't understand their own product

A usable product starts with the conceptual model, but designers have "optimized" that work out of the profession. It's time to bring it back.

^{Pavel Samsonov (The Product Picnic)}

Designers are always inventing new titles. Web designer, UI designer, UX designer, UX/UI designer, Product designer, UX/AI designer (???)

These are all the same!

As long as your work is mediated entirely by Figma and Jira, you are just a production artist.

Fighting with PMs over who "gets" to do strategy (usually: neither of you) won't help you. Lean into the core #design skills of architecture and maintenance. #UX #servicedesign #contentdesign #uxdesign #tech

productpicnic.beehiiv.com/p/ux…

Without UX governance, your app turns to "sludge"

Break out of the feature delivery mindset and attend to the architecture and maintenance of the product.

^{Pavel Samsonov (The Product Picnic)}