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99% of stakeholder "ideas" are just copying a feature they saw on a competitor's product. And the features they notice most are the ones that yell at their users the loudest.

Now all software (not just consumer apps, but also metrics dashboards) yells at you, and trains you to attend to its yelling. Strategy becomes dominated by the overriding need to make the good number go up.

productpicnic.beehiiv.com/p/th…

#tech #softwaredevelopment #ux #uxdesign #product #productmanagement


The circular logic of our metrics

We design what is familiar. The design patterns we adopt are the ones yelling at us the loudest.
Pavel Samsonov (The Product Picnic)
#tech #ux #product #uxdesign #softwaredevelopment #productmanagement
This entry was edited (5 days ago)

Pavel A. Samsonov reshared this.

in reply to Pavel A. Samsonov

Pavel A. Samsonov
mastodon - Link to source
Pavel A. Samsonov
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Thanks to @terry @frankelavsky @CyberneticForests @swardley @ryanrumsey @RuthMalan @cate and everyone else not yet on Fedi (for example, Pope Leo) for the writing and ideas quoted in this week's issue of the Product Picnic.

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@Frank ⌁ @Ryan Rumsey @Ruth — of systems & design @Eryk Salvaggio @cate @terry @swardley
in reply to Pavel A. Samsonov

Al Sweigart
mastodon - Link to source
Al Sweigart
• •
I have over 8,000 unread emails in my inbox. It doesn't bother me at all. I am completely numb to little red numbers now.
in reply to Al Sweigart

Pavel A. Samsonov
mastodon - Link to source
Pavel A. Samsonov
• •
@AlSweigart I'm up to 35k on one of my emails. Long stopped paying attention to that number. But that's kind of the problem: some of those emails are actual people waiting for a reply, while many others are product managers trying to boost engagement on their shit, and making the unread emails counter worthless.
@Al Sweigart
in reply to Pavel A. Samsonov

Ollie Boermans
mastodon - Link to source
Ollie Boermans
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Praise: great point on loud! Especially when so much great design is about quietly doing a job without being noticed.

Cheek: The timing of the modal halfway through the article nailed your point nicely.

in reply to Ollie Boermans

Pavel A. Samsonov
mastodon - Link to source
Pavel A. Samsonov
• •
@ollicle Well you see, if you chase arbitrary dashboard metrics at work, it's not creating value. But when I chase arbitrary dashboard metrics on my newsletter, it makes my brain produce the good chemicals
@Ollie Boermans
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