99% of stakeholder "ideas" are just copying a feature they saw on a competitor's product. And the features they notice most are the ones that yell at their users the loudest.

Now all software (not just consumer apps, but also metrics dashboards) yells at you, and trains you to attend to its yelling. Strategy becomes dominated by the overriding need to make the good number go up.

productpicnic.beehiiv.com/p/th…

#tech #softwaredevelopment #ux #uxdesign #product #productmanagement

The circular logic of our metrics

We design what is familiar. The design patterns we adopt are the ones yelling at us the loudest.

^{Pavel Samsonov (The Product Picnic)}