In case you have ever used any website's chat support, and you got an AI bot first; did that AI bot solve the issue, or did you end up needing an actual human employee?

(multiple choice for if you had various, different, experiences)

#AI #UX

• AI bot solved the issue (0 votes)
• Needed human interaction (0 votes)

UX design fail.
Move the cursor over a 'tile'. Tile gets bigger. Click tile. Nothing happens. Move the mouse cursor on the actual image inside the tile and click, and the program starts.

#UX #Fail

Are you using Microsoft Clarity? Are you collecting the appropriate consent from your visitors?

The TLDR: You need to place Clarity under the advertising category for consent due to the T&Cs of using Clarity.

beantin.net/microsoft-clarity-…

#analytics #research #ux #privacy

Microsoft Clarity and privacy

Are you using Clarity? Are you collecting the correct consent from your website visitors?

^{James Royal-Lawson (Beantin)}

Welcome to Brighton: home to @Clearleft, a whole bunch of digital businesses, and to 2025's Research by the Sea conference. On 27 February, the UX research community will gather in the Brighton Dome Studio Theatre – a gorgeous venue at the heart of #Brighton's cultural quarter.

Book your ticket, grab a train and meet us by the sea for a break that will recharge your #UX #research smarts. Choose a training session on the 28th for 2 days of learning, thinking and doing.

researchbythesea.com/

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The value of #UX comes from behavior change, but our users aren't our only audience. Convincing stakeholders to behave differently is critical to make real impact. A good design must be a persuasive argument - an essay.

Designers constantly complain that we are not listened to. "If you build it, they will come" has never worked for us, and we need to think about what else we can do to drive the change we need to drive.

linkedin.com/posts/pavel-samso…

#userresearch #ProductManagement #uxdesign

Pavel Samsonov on LinkedIn: A good design is a good essay.

The value of UX comes from behavior change, but our users aren't our only audience. Convincing stakeholders to behave differently is critical to make real…

^{Pavel Samsonov (www.linkedin.com)}