"“It feels like a #war on consumers,” said Sally Greenberg, the executive director of the National Consumers League, a 125-year-old consumer advocacy group. Households are being hit by “a tsunami of fees and hidden charges and tricks and traps”, she said.

...consumers “are starting to realize that a lot of the cool #data and #technology is being used against them”."
theguardian.com/us-news/ng-int…

ht: @pluralistic

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